Voluntary debt counselling

​Disadvantaged citizens can get help from a volunteer debt counsellor to get a better picture of their financial situation.

The scheme has existed since 2008, when the Danish Bankers Association made an agreement with the Danish YMCA's social workers and settlement group in Vesterbro, Copenhagen, according to which Danish banks would provide volunteer debt counsellors to assist in certain debt counselling centres. The project receives financial support from the Ministry of Social Affairs, Children and Integration.

The aim of the counselling service is to equip citizens to manage their own finances and thus improve their quality of life.
The debt counselling service is run by a group of volunteers who have experience in finance, law and social counselling. The counsellors offer free, impartial and confidential advice about personal finances. They offer advice in areas such as:
  • planning a budget
  • settling and converting debt
  • getting the most out of discretionary income
  • getting an overview of loans and gaining peace of mind
The volunteer counsellors work in Copenhagen, Taastrup, Haslev, Slagelse, Svendborg, Odense, Aalborg, Struer, Brabrand, Odder, Skjern, Grindsted, Esbjerg, Vejle, Kolding and Haderslev.
An online counselling service has also been set up. Counsellors receive training in Århus, after which they can offer the service from home.

​Would you like to be a debt counsellor?

If you are a bank employee, you can read about the requirements below or on the members' network.

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