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Your banking business

​Your bank is governed by a wide variety of acts that help protect your interests as a bank customer. The Danish Financial Supervisory Authority and the Consumer Ombudsman are also involved in overseeing that the rules are complied with - also by your bank. At the Danish Bankers Association, we also have recommendations for our member companies about how banks should conduct themselves in their relations with you as a customer in certain situations.

You can read about which rules apply to you as a customer, your options, and what you can expect as regards your accounts, securities and home.

Your bank offers services that enable you to:
 
  • borrow and save money
  • buy and sell foreign currency
  • withdraw cash from ATMs
  • pay by cheque
  • buy and sell securities
  • manage your account and monitor your budget
  • use online banking
  • get advice
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