Your bank is governed by a wide variety of acts that help protect your interests as a bank customer. The Danish Financial Supervisory Authority and the Consumer Ombudsman are also involved in overseeing that the rules are complied with - also by your bank. At the Danish Bankers Association, we also have recommendations for our member companies about how banks should conduct themselves in their relations with you as a customer in certain situations.
You can read about which rules apply to you as a customer, your options, and what you can expect as regards your accounts, securities and home.
Your bank offers services that enable you to:
- borrow and save money
- buy and sell foreign currency
- withdraw cash from ATMs
- pay by cheque
- buy and sell securities
- manage your account and monitor your budget
- use online banking
- get advice