Complaints boards

​The financial sector is covered by complaints boards in all industries, providing easy and inexpensive access for customers to have their complaints legally tested.
 
The Complaint Board for Asset Management Companies
Handles complaints covered by the Danish Financial Business Act (lov om finansiel virksomhed).
 
The Insurance Complaints Board
Deals with complaints against a policyholder’s own insurance company.
 
The Danish Complaint Board of Investment Associations
Considers complaints about investment associations and specialised associations.
 
The Danish Complaint Board of Banking Services
Pursuant to the Danish Consumer Complaints Act (lov om forbrugerklager) the Danish Complaint Board of Banking Services is authorised to handle complaints against banks.
 
The Mortgage Credit Complaint Board
Deals with complaints against Danish mortgage banks.
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